Due to COVID-19, we have made some changes to our policies and amenities, including limiting our Shuttle service to keep guests safe. Please check with the hotel for the most up to date information or view our COVID-19 updates online


Best Western Plus Travel Hotel Toronto Airport Reservations Policies

We’re here to make your travel plans as stress-free as possible, which includes making it easy to quickly and easily book your stay online or by phone with our toll-free reservations line at 1-866-459-1234.

Feel free to contact us to inquire about room rates and availability or to learn more about our reservation policies.

Best Western Plus Travel Hotel Toronto Airport Reservation Policies

  • Check-in time is any time after 2 PM. Early check-in requests can be accommodated when available and may require an early check-in fee.
  • Check-out time is 11:00 AM. Late check-out requests will be accommodated when possible and may require a late check-out fee. Charges apply, $10+tax per hour maximum until 3:00pm.
  • This property considers guests aged 12 and under, at time of travel, to be children. Children will stay free in the same room as a paying adult when using existing bedding.
  • Please advise the exact number of adults & children when making your reservations.
  • The minimum check-in age is 21.
  • This property is a non-smoking property.

Deposit Information

  • A valid credit card must be presented at check-in. For the security deposit/incidentals, $250.00 CAD will be pre-authorized upon check-in.
  • You may pay by credit card, debit card, cash, or Best Western Plus Travel card. If paying with a Best Western travel Card, you must present it to Front Desk Staff at the time of check-in.
  • A valid credit card is required to secure your reservation. The Best Western Plus Travel Hotel Toronto Airport will pre-authorize the credit card the day of arrival (except for specially discounted prepaid reservations). Please note, this property does not guarantee reservations reserved by Visa Debit cards and does not accept Visa Debit as deposit/incidental purposes. The Best Western Plus Travel Hotel Toronto Airport will authorize the credit card on the day of arrival.
  • If we are unable to secure a pre-authorization on the credit card, the hotel reserves the right to cancel the reservation.

Printable Forms

Click here to download the 3rd party credit card authorization form
Click here to download the release invoice of past stay authorization form

Cancellation Policies

  • The cancellation policy is 24 hours before your arrival date (Hotel Direct Booking).
  • For OTA reservations, please refer to the online reservation cancellation policy.
  • Please retain the cancellation number you will be given for your own records. No adjustments will be made without a cancellation number.

Extra guests

  • All room rates are based on single or double occupancy (except government per diem rates).
  • An additional charge of $10 per night will apply for each guest above double occupancy.


  • Baby cribs are complimentary and subject to availability

Free Overnight Only Parking

  • Free Overnight Parking is available only during your stay.
  • Long Term /Extended parking is chargeable. Please contact the hotel directly for more information or visit our Packages page.

Airport Shuttle Pickup from Toronto Pearson International Airport (YYZ)

  • Shuttle service
  • To Book Pick up: After collecting your baggage, please call the hotel directly at 416-620-1234 / 416-620-6805 or use the courtesy airport phones in Terminal 1 & Terminal 3. Luggage restrictions: 01pc unaccompanied baggage + 01pc carry-on per adult. Extra baggage is chargeable.
  • To Book Drop off: Please schedule with the hotel Front Desk agent, one day prior to your departure or at check-in if you depart the next day.
  • Note: Shuttle is not available for car rental pick up and drop off/baggage claims, or for any other purposes.


  • Please contact us directly for any special requests at 416-620-1234.

Pet Policy Currency Conversions

  • Sorry, no pets are allowed.

Currency Conversions

  • All rates are confirmed and will be charged in Canadian Dollars.
  • As currency exchange rates will fluctuate daily, the Best Western Plus Toronto Airport Hotel cannot guarantee a specific rate of exchange.
  • Currency exchange is available at the Front Desk.